SHIPPING POLICY

THOUGHTFUL DELIVERY, FROM OUR HANDS TO YOURS.

We take great care in preparing your order and partner with trusted couriers to ensure your fragrances arrive safely and promptly.

SHIPPING INFORMATION

PROCESSING TIME

Orders are processed within 1–3 business days. You will receive a confirmation email or whatsapp message with your tracking details once your order ships.

 

SHIPPING METHODS & DELIVERY TIMES

We offer standard and express shipping options at checkout. Delivery times vary based on your location. See estimated times at checkout.

SHIPPING DESTINATIONS

We currently ship within Ghana and to select international countries. If your country is not listed at checkout, please contact us.

SHIPPING COSTS

Shipping costs are calculated at checkout based on your location and in some cases, order weight. Free shipping may be available on orders over a certain amount (T&Cs apply).

order tracking

Once your order ships, you will receive an email or whatsapp message with a tracking number so you can follow your package all the way to you.

Delivery Location

ZONE

Tema & East Accra

Airport & North Accra

Central & West Accra

Outer Accra

Greater Accra Extended

AREAS

Tema, Sakumono, Lashibi, Spintex, Nungua, Teshie, East Legon

Airport, Dzorwulu, Tesano, Lapaz

Ridge, Cantonments, Labone, Osu, Central Accra, Dansoman

Madina, Adenta, Haatso,

Gbawe, Community 25, Kpone, Dawhenya,  Afienya & other areas beyond

DELIVERY LOCATION

1. Tema & East Accra
Tema · Sakumono · Spintex · Nungua · Teshie · East Legon

2. Airport & North Accra
Airport · Dzorwulu · Tesano · Lapaz

3. Central & West Accra
Ridge · Cantonments · Labone · Osu · Central Accra · Dansoman

4. Outer Greater Accra
Madina · Adenta · Haatso · Gbawe · Community 25 & beyond

PLEASE NOTE

  • Delivery times are estimates and may be affected by customs clearance or unforeseen delays.
  • We work with specific courier companies to ensure smooth deliveries. SANHWE is not responsible for delays caused by couriers chosen by customers or customs processes relating to international shipments.
  • Please ensure your shipping address is correct. We are not responsible for orders delivered to incorrect addresses provided by the customer.

Have questions for us?

We would love to answer all the questions you may have about SANHWE.